Teleperformance (TP) in the Philippines, a global leader in digital business services,
continues to double down on its commitment as a safe and healthy workplace for
all, with the successful renewal of its twin certifications for ISO 45001:2018
(Occupational Health and Safety Management System) and ISO 14001:2015
(Environmental Management System) which was audited by globally acclaimed Société
Générale de Surveillance (SGS).
“We are deeply committed to the well-being of our people, and to that
end we spare no expense at optimizing our operations. As we have always done,
we will continue to adapt and adopt the highest standards and best practices to
ensure we drive value and meaningful growth for our employees, clients,
stakeholders, and across the communities where we operate,” said Rahul Jolly,
Chief Executive Officer of TP in the Philippines.
Safety and Sustainability Certified
Following a two-month audit conducted across multiple sites—TP
demonstrated its adherence to internationally recognized best
practices. The renewed certifications apply to all 27 TP sites across
the Philippines, ensuring consistent standards nationwide.
The ISO 45001:2018 standard sets the bar for managing workplace
health and safety, aiming to prevent injuries and illnesses and ensure safe
working conditions. While the ISO 14001:2015 standard sets out requirements for
an environmental management system, which helps companies reduce their
environmental footprint, comply with environmental laws, and achieve their
sustainability targets.
“These renewed certifications reinforce our commitment to creating a
positive impact for our TP Team members and the communities in which we serve.
We always aim to be a leader in responsible business practices and by adhering
to these ISO standards, we double down on this commitment” said Jeffrey
Johnson, Chief People Officer of TP in the Philippines.
This achievement further strengthens its ability to deliver
exceptionally high-value client services while upholding the highest ethical
and operational standards.
For more information about TP and its commitment to workplace
inclusion and community impact, please visit www.teleperformance.com.
About Teleperformance in
the Philippines
Teleperformance in
the Philippines is part of the Teleperformance
Group, which
consistently seeks to blend the best of advanced technology with human empathy
to deliver enhanced customer care that is simpler, faster, and safer for the
world’s biggest brands and their customers. The Company’s comprehensive,
AI-powered service portfolio ranges from front-office customer care to
back-office functions, including Trust and Safety services that help defend
both online users and brand reputation. Teleperformance also offers a range of
specialized services such as collections, interpreting and localization, visa
and consular services, and recruitment process outsourcing services.
Backed by the Teleperformance Group’s nearly 500,000 inspired and passionate
team members globally who currently speak more than 300 languages, Teleperformance
in the Philippines has a global scale and local presence which allows it to be
a force of good in supporting communities, clients, and the environment.
Visit the group at www.teleperformance.com.
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