Introducing: Same-Household Representative Feature for Effortless PSA Document Delivery

One of the key advantages of using PSAHelpline.ph (https://psahelpline.ph/) is the convenience and security of having PSA certificates delivered directly to your home or office. This eliminates the need to travel, take time off work, or schedule appointments at a PSA CRS outlet. From ordering online via your laptop or mobile phone to choosing your preferred payment method (either online or over-the-counter), and ultimately receiving your documents at your doorstep, the entire process is streamlined for maximum efficiency.

To ensure the security of your vital documents, PSAHelpline.ph follows a strict delivery protocol. The owner of the PSA certificate must be present to receive the documents and provide a valid government-issued ID for verification. This guarantees that the certificates are delivered exclusively to the authorized recipient.

However, situations may arise where the certificate owner or designated requester is unavailable to accept delivery. To address this, PSAHelpline.ph offers the Authorized Person to Receive feature. This allows you to assign a trusted adult household member to collect your PSA certificate on your behalf.

How Does the Authorized Person to Receive Option Work?

During the online ordering process, you will be asked to confirm whether you’ll be available to receive the PSA certificates in person. If you're unsure of your availability or prefer not to wait for the delivery, you can assign someone else to receive the documents on your behalf. This option is especially helpful for busy individuals.

Once you select the Authorized Person to Receive option, you’ll receive two emails: one with your order details and payment instructions, and another with a guide for assigning an authorized person.

1. Click the "Authorized Person to Receive" button in the email, which will direct you to the authorization page.
2. On the page, click "Next" to confirm that your designated person is at least 18 years old and resides in the same household.
3. Choose an ID from the list to be uploaded and validated.
4. Scan the QR code or upload a clear image of the ID selected. Ensure the ID details match the information on the order form for successful validation.
5. If using a National ID, a face verification process will confirm the identity of the person assigning the authority.
6. Enter the personal and contact details of the authorized person.
7. Review the information, and if everything is correct, click ‘Sign Letter of Authorization.’
8. The Authorized Person to Receive will be successfully assigned, and you’ll see a summary of the details.
9. If your order has not yet been paid, proceed to the payment section.

Once this process is complete, the authorized person will be able to receive your PSA certificate. Be sure to remind them to bring a valid ID for identity verification, ensuring the safe release of your document.

As we move into 2025, exciting updates are coming your way! PSAHelpline.ph (https://orders.psahelpline.ph) remains committed to continuously improving its features and services to provide you with an even better experience.