With
more Filipinos relying on e-commerce to get their essentials, this has also
increased the need to protect them due to the growing number of fraudulent
activities happening in the digital space. In a Consumer Pulse Survey conducted by TransUnion in February
20221, of
the over 1,000 Filipino adults polled, 53% said they were targeted by
fraudsters in the previous 3 months. From the same survey, 42% said they were
scammed by Phishing, 38% were victimized by money and gift card scams, while
30% were scammed by third-party sellers via online retail shops. While
businesses in different industries are continuously upgrading their platforms, fraudsters
also search for ways on how
they can adapt to the ever-changing landscape and discover new vulnerabilities.
Shopee,
the leading e-commerce platform in Southeast Asia and Taiwan, recognizes the
need to enhance user protection and security by educating customers on
vulnerabilities, and how they can avoid being a victim of fraud. With the
recently launched Shopee Cares PH – an online community platform
where Shopee provides customer education and support – the goal is to empower
consumers with proper know-hows and tips on how they can protect themselves
from phishing scams, money and gift card scams, and third party seller scams.
Martin Yu, Shopee Philippines Director, said, “Shopee has always been committed to ensuring that every Filipino’s online shopping experience is safe and reliable, and Shopee Cares is a testament to that. Through this platform, we aim to equip them with knowledge on how to shop safely and combat these online scams together so that they can continuously enjoy shopping online.”
With
Shopee Cares PH, users are also encouraged to seek help for any product inquiry
or concern, and inspire other users through their memorable Shopee finds and
experiences. Sale tips and tricks are also provided to ensure online shopping
is made enjoyable with exclusive deals and promos.
“As
more Filipinos rely on e-commerce, we continuously ensure that measures are in
place to make their experience with Shopee more secure. What we want is for our
shoppers to continue enjoying the benefits of online shopping, as this has
become an essential part of their daily lives,” Yu added.
Be
part of the community and visit https://www.facebook.com/ShopeeCaresPH or https://twitter.com/ShopeeCaresPH.
About Shopee
Shopee is the leading
e-commerce platform in Southeast Asia & Taiwan. Shopee
promotes an inclusive and sustainable digital ecosystem by enabling businesses
to digitalize and grow their online presence, helping more people access and
benefit from digital services, and uplifting local communities.
Shopee offers an easy, secure, and
engaging experience that is enjoyed by millions of people daily. Shopee is also
a key contributor to the region’s digital economy with a firm commitment to
helping homegrown brands and entrepreneurs succeed in e-commerce.
Shopee is part of Sea Limited
(NYSE: SE), a leading global consumer internet company. Sea’s mission is to
better the lives of consumers and small businesses with technology through its
three core businesses: Shopee, Garena and SeaMoney.
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