Not once, not twice, but thrice! MR D.I.Y. has done it again. The largest home improvement retailer has been named Frost & Sullivan’s 2022 Company of the Year in the Malaysia Home Improvement Retail Industry. In 2020, MR D.I.Y. was accorded the Market Leadership Award, and in 2021, for the very first time, the Company of the Year Award.
A research & consulting firm, Frost & Sullivan takes a meticulous and stringent approach when selecting the nominees in each award category, making a detailed evaluation across two key dimensions – visionary innovation & performance, and customer impact. The firm’s Company of the Year Award is its top honor that recognizes visionary innovation, market-leading performance, and unmatched customer care through its Best Practices Award analysis.
Announcing the achievement, MR D.I.Y. Senior Marketing Manager Mark Charles Salecina said, “We are proud to be accorded this award by Frost & Sullivan for the third time in as many years. This is indeed great recognition of the work that we do every day, and it also demonstrates that we continue to stay relevant to our customers with our promise of “Always Low Prices”. We wouldn’t have been able to achieve this award without the passion, commitment, and loyalty of our employees nationwide, as well as the trust and confidence of our business partners, suppliers, and friends. This award goes out to them.”
“We have come a long way since we opened our first store in 2005 in Malaysia and in 2018 in the Philippines. We commit to creating innovative retail experiences that capture the imagination of our valued customers, to always deliver value, and to serve our communities so that we positively impact lives,” added Salecina
Commenting on its recognition of MR D.I.Y., Narciso Podda, Director of Frost & Sullivan, said “MR D.I.Y.’s market leadership in highly fragmented home improvement retail industry remains unchallenged with its attractive value proposition for consumers, business scale, and internal operational efficiencies. This top-of-mind brand fulfils consumer needs for affordable home improvement products, complementing value for money with shopping convenience. With more stores and new store formats opening across the country, the company will continue driving innovation and overall industry growth, as reflected in its revenue growth that outperforms the industry average.”
MR D.I.Y. has commandeered several major accolades over its 17-year history, including being inducted into the FTSE4Good Index, being recognised as Brand of the Year for four consecutive years by the World Branding Awards, being listed in the Deloitte Malaysia Best Managed Companies Awards 2021 in Retail Category.
MR D.I.Y. was accorded the 2022 Company of the Year - Frost & Sullivan’s Best Practices Award in Malaysia Home Improvement Retail Industry. This is its third award from Frost & Sullivan and its 2nd as Company of the Year.
About MR D.I.Y.
MR D.I.Y. is a home-grown enterprise from Malaysia with more than 2,100 stores across the Asia Pacific (Malaysia, Thailand, Brunei, Indonesia, Singapore, Philippines, India, and Cambodia). The home improvement retailer has been dedicated to making a positive difference in the lives of its valued customers by offering convenience at all of its stores nationwide.
All MR D.I.Y. stores are managed directly, and the company often works in collaboration with other mass merchandise retailers or owners of malls or shopfront properties. MR D.I.Y. stores offer a wide selection of — approximately 18,000 SKUs — across 10 categories, namely hardware; household and furnishing; electrical; stationery and sports equipment products; toys, car accessories, jewellery, and cosmetics.
The company strives to always put customers first by operating an innovative business that is flexible when it comes to providing a wide variety of products, good quality, and value-for-money, holding true to its company motto: “ALWAYS LOW PRICES”.
About Frost & Sullivan
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