Upscaling the quality and delivery of public services to its
constituents, Parañaque City LGU, in partnership with Ayala Malls, has recently
launched its ambitious joint project - the first-ever Express Lingkod Office
(ELO) Serbisyo Center in Ayala Malls Manila Bay.
Located at the fourth floor of the mall, the one-stop-shop service
center is the first of its kind in the country, bringing under one roof both
personal and business frontline services of the Parañaque City Government.
The ELO Serbisyo Center provides a full range of government-related
services within reach of any transacting individual or business entity in one
accessible and convenient location.
Present at the launch were Ayala Malls President Christopher Maglanoc, Paranaque
City Mayor Eric L. Olivarez, DILG
NCR Regional Director Ma. Lourdes Agustin, DTI NCR Regional Director Marcelina
Alcantara, BPLO Chief and Data Protection Officer Atty. Melanie T. Soriano -
Malaya, and other officials.
Parañaque residents can now conveniently process their COVID-19
vaccination and certificate, senior citizen cards and booklet, police
clearance, traffic-related violations settlement, health certificates, birth
certificates, marriage certificates, death certificates, and many more.
Likewise, the hub makes it easier for enterprises to process their
business registration, business permits, building permits, mayor’s permits,
real property taxes, and community taxes, among others.
The key departments are co-located in the public service center,
including the Business Permits and Licensing Office, City Health Office, Local
Civil Registrar’s Office, City Treasurer’s Office, Persons with Disability
Affairs Office, and Office of Senior Citizen’s Affairs, etc.
“Today, the first-ever Express Lingkod Office Serbisyo Center is open for business, a momentous occasion that
we are happy to commemorate. The event today is a culmination of an idea
hatched around the middle of last year between our Manila Bay team, BPLO head
Atty. Malaya, and the office of the good Mayor Olivarez. From a simple
satellite office, this eventually evolved to something bigger – a one-stop-shop
for all government-related services for Paranaque,” said Ayala Malls President
“This is a groundbreaking initiative that I would like to emulate in
our other mall locations and once again, I would like to thank Mayor Olivarez
and his team for collaborating with us on this innovative project,” Maglanoc shared.
The ELO Serbisyo
Center is open from 10:00am to 6:00pm, Monday to Saturday.
To get more
updates about the ELO Service Center, follow the official Facebook page of
Ayala Malls Manila Bay at fb.com/ayalamallsmanilabay.