It was all smiles and celebration as the
latest Alfamart branch in Valdez, Floridablanca, Pampanga recently opened its
doors to serve the surrounding community. Alfamart, the first and only Super
Minimart chain in the Philippines, was able to pull this off despite current
circumstances, thanks to the dedication of everyone in their team.
“The first half of the year was definitely not
easy,” said Alfamart Philippines COO Harvey Ong. “We were hoping to have our
900th store opening to coincide with our anniversary in June. But of course, we
needed to realign -- to make sure that our frontline staff and employees were
safe and well-equipped to deal with the challenges of the pandemic and the accompanying
quarantine that came with it,” he continued.
Ong reiterated the fact that Alfamart
employees were also frontliners who served the community. They needed to be
safe so that they too can keep the customers’ shopping experience as safe and
carefree as possible. “They are hard workers--dedicated to the core. We
actually gave them freedom to choose whether they need to report to work or not
during the quarantine. We were overwhelmed and surprised that a lot of them
chose to still report to work, so, of course, we did everything in our power to
make it easier for them to do their jobs,” he said.
Even up to now, Alfamart staff are still given
free shuttle rides, provided PPEs and sanitation materials, and regular tests
to ensure their health and wellness.
“We were fortunate that everyone in Alfamart
adjusted well to the situation,” Ong continued. “We were eventually able to get
our legs under us and continue with our plans to expand our operations further
into Central and South Luzon,” he shared.
One of the biggest adjustments Alfamart
implemented was establishing cashless payments in all 900 stores. Currently,
they are accepting GCash and are planning to accommodate more cashless options
in the future.
For more information regarding Alfamart and
all its branches you may visit https://alfamart.com.ph.
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