Teleperformance
Philippines, the first and only five-peat certified Great Place to Work® company
in the country, recently held a gala for the top performers of Bring-a-Buddy, its
premier employee referral program, signifying its rapid and sustained expansion
across the country.
Teleperformance's
best employee referrers, hailed as Royalties and Superstars, were celebrated at
the Bring-a-Buddy Ambassadors Recognition Ball, which was hosted by Drag Race
Philippines celebrity judge Kaladkaren. Teleperformance Philippines Human
Capital Resource Management Senior Vice President Jeffrey Johnson and Vice
President of Talent Acquisition Christina Gaspe presented the awards to 26
exceptional ambassadors in honor of the company's 26th anniversary.
Held at the
EDSA Shangri-La Hotel, the Bring-a-Buddy Ambassadors Recognition Ball also
surprised awardees with gift certificates and a brand-new Vespa S-125 to lucky
raffle winners.
Teleperformance
Philippines Chief Executive Officer Francisco “Sisco” Lara opened the awards
and celebration gala by saying, “Our Bring-a-Buddy program is a key contributor
to the growth and expansion of Teleperformance across our 23 sites in the
country. Every Bring-a-Buddy Ambassador testifies to the amazing employee
experiences and career advancement opportunities that employees enjoy at
Teleperformance. I am honored to be celebrating this momentous event with our
esteemed Bring-a-Buddy Ambassadors.”
Believing
that employees are the best proof and advocate for amazing work experiences and
meaningful careers, Teleperformance Philippines launched Bring-a-Buddy in 2010.
It is a talent-attraction and employee rewards program powered by the trust and
confidence of Teleperformance employees, who in turn invite their friends and
loved ones to share the joy of having rewarding careers at one of the top
employers in the Philippines.
The
awarding ceremony served as a testament to Teleperformance Philippines’ enduring
commitment to maintaining a people-centric work culture and rewarding careers
to its employees, and to providing meaningful job opportunities for Filipinos.
A Great Workplace
with Great Advocates
For his
part, Teleperformance Senior Vice President Jeffrey Johnson thanked the
ambassadors for their contributions in enabling the company’s growth. “Teleperformance
has been recognized as an industry leader and employer of choice in the
Philippines because people like our Bring-a-Buddy Ambassadors see, feel, and
experience a welcoming and inclusive workplace. Our growth and status as one of
the Best Workplaces in the country affirm that our people truly are our best
advocates,” said Johnson.
Named one
of the Philippines’
Best Workplaces™ and Asia’s Best Workplaces™ in 2022, Teleperformance, the global leader in
digitally advanced experience management, now employs around 60,000 employees
across 23 business sites in the country. Bullish for growth, Teleperformance
Philippines has launched new sites in Ilocos Norte and General Santos City in 2022
– providing opportunities for remote and underserved hubs in the countryside
with a long-term view of energizing local economies and communities through
life-long careers in the digital customer experience management industry.
Learn more about career opportunities at Teleperformance
Philippines via facebook.com/teleperformance.philippines.
ABOUT
TELEPERFORMANCE
Teleperformance (TEP – ISIN: FR0000051807 – Reuters:
TEPRF.PA - Bloomberg: TEP FP), the global leader in outsourced customer and
citizen experience management and advanced related services, serves as a
strategic partner to the world’s largest companies in many industries. It
offers a One Office support services model including end-to-end digital
solutions, which guarantee successful customer interaction and optimized
business processes, anchored in a unique, comprehensive high touch, high tech
approach.
Nearly 420,000 employees, based in 88 countries,
support billions of connections every year in over 265 languages and around 170
markets, in a shared commitment to excellence as part of the “Simpler, Faster,
Safer” process. This mission is supported by the use of reliable, flexible,
intelligent technological solutions and compliance with the industry’s highest
security and quality standards, based on Corporate Social Responsibility
excellence. In 2021, Teleperformance reported consolidated revenue of €7,115 million
(US$8.4 billion, based on €1 = $1.18) and net profit of €557 million.
Teleperformance began operations in the Philippines
in 1996 and has grown to become a preferred offshore contact center outsourcing
option. The company employs around 60,000 people in the country and operates
over 40,000 workstations in 23 business sites located across Metro Manila,
Antipolo, Cavite, Baguio, Metro Laoag, Bacolod, Cebu, Cagayan de Oro, Davao,
and General Santos City.
Teleperformance Philippines offers offshore solutions
and serves the North American, Australia, Asia and European markets, as well as
the Domestic market, managing all aspects of the customer relations cycle for
brands aiming to deliver excellent customer experiences.
From 2012 to 2022, Teleperformance has received the
Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider
of the Year Award for its significant performance in revenue management, market
share, capabilities, and overall contribution to the contact center industry. In
addition, Teleperformance Philippines was awarded as Outstanding Employer and
Outstanding Community Project of the Year by the Philippine Economic Zone
Authority (PEZA), the Top Employer of the Year and Corporate Social
Responsibility Circle of Excellence at the Asia CEO Awards, and the Outstanding
Volunteer by the National Economic Development Authority.
In 2022, Teleperformance Philippines has received
its fifth certification as a Great Place to Work® and is the only organization
in the country to be certified by the Great Place to Work® Institute for five
years in a row. Earlier in the year, the company was also awarded as one of the
Philippines Best Workplaces™ and one of Asia’s Best Workplaces™. This 2023, Teleperformance
Philippines is celebrating its 27th year of continued excellence and
leadership in the country. This milestone highlights the company’s commitment
to steadily provide the best employment experience for Filipinos, proactively
support the progress of the nation’s IT-BPM sector, and uphold its socio-civic
engagements to create a difference in the lives of the Philippine community.
For further information, visit the Teleperformance
website at teleperformance.ph.
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