Kickstarting its 25th anniversary celebration in the Philippines, Teleperformance sponsored the celebration which aimed to provide psycho-social support for the children of Kythe, lessening the anxiety of these young pediatric patients who suffer from chronic illnesses. Kythe kids were partnered with TP volunteers and enjoyed a fun program which included animal yoga exercises and storytelling, a safari hunt, trivia games, and even a Talentadong Kythe Kids showcase and Costume Contest.
The activity was done through Citizen of the World, Teleperformance's charitable initiative that helps the world's most vulnerable infants and children meet their basic survival needs and, ultimately, reach their individual potential. Kythe Foundation has been a partner organization of Citizen of the World since 2008.
“At Teleperformance, we truly believe in the importance of giving back and in providing our employees with the avenues to make an impact in communities. As we celebrate our 25th year in the Philippines, we look forward to working with long-standing partners like Kythe Foundation to create more programs like this Virtual Day Camp that will help provide not only for the physical, but the psychological and social needs of children, who are among the most affected by the ongoing pandemic,” said Jeffrey Johnson, Teleperformance Philippines Senior Vice President of Human Capital Resource Management.
“The Teleperformance Citizen of the World program has enabled Kythe to carry out the organization’s mission of providing opportunities for children with cancer to learn, play and grow even while confined in the hospital. TP Citizen of the World is one of the few corporate foundations who understand the value of providing psychosocial support to pediatric cancer patients,” shared Maria Fatima "Girlie” Garcia-Lorenzo, Co-founder and Executive Director of Kythe Foundation, Inc.
“Furthermore, TP Citizen of the World provides our patients medical and financial support. This year, there were 18 pediatric cancer patients who were given certificates of completion for their chemotherapy sessions. If in five years, these patients will not experience any relapse, they will be considered cancer survivors. Helping to save young lives…this is TP Citizen of the World’s positive impact on Kythe,” Director added.
Aside from organizing day camps and theme parties, Citizen of the World also provides monthly allowances for the Kythe Child Life Coordinators, who provide psychosocial support to children with cancer and other chronic illness and their families.
TP’s Citizen of the World has also provided medical assistance through the Kythe Adopt-a-Patient Program, which provides funds for necessary medical procedures, medicines, laboratory and other expenses with the hope of providing the child-patient a continuing healing process. In 2020, Citizen of the World has been able to help over 2,000 children, provided over 2,000 Child Life Services and activities over the past 13 years, and providing assistance amounting to almost PHP 3 million in the past 3 years.
For more information on Teleperformance Philippines and its Citizen of the World program, you may visit www.teleperformance.ph or facebook.com/teleperformance.philippines.
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach.
The Group's 383,000 employees, based in 83 countries, support billions of connections every year in over 265 languages and 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2020, Teleperformance reported consolidated revenue of €5,732 million (US$ 6.5 billion, based on €1 = $1.14) and net profit of €324 million.
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 45,000 people in the country and operates over 30,000 workstations in 22 business sites located across Metro Manila, Antipolo, Cavite, Baguio, Bacolod, Cebu, Cagayan de Oro and Davao.
From 2012 to 2020, Teleperformance has received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded as Outstanding Employer and Outstanding Community Project of the Year by the Philippine Economic Zone Authority (PEZA), the Top Employer of the Year and Corporate Social Responsibility Circle of Excellence at the Asia CEO Awards, and the Outstanding Volunteer by the National Economic Development Authority.
In 2020, Teleperformance Philippines was again certified as a Great Place to Work® and is the only organization in the country to receive this certification from the Great Place to Work® Institute for three years in a row. This 2021, Teleperformance celebrates its 25th year of continued excellence and leadership in the country. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s IT-BPM sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.