Federal Express Corporation, one
of the world’s largest express transportation companies, has launched its
innovative FedEx Surround®, an intelligent solution for monitoring and
intervention designed to elevate logistics and supply chain management by enhancing
control and visibility of shipments for customers in the Philippines. This
solution is also available for customers in Australia, Japan, Malaysia, New
Zealand, Singapore, Taiwan and Hong Kong SAR, and will soon be rolled out to other
APAC markets.
The FedEx Surround® monitoring and intervention tools
integrate seamlessly with the company’s existing transportation network,
enhancing its robust suite of shipping and tracking solutions. With three
levels of service for customers to choose from that comprise of Select, Preferred and Premium, the tools
support a wide range of industries including healthcare, aerospace, high-tech,
providing critical updates and interventions that ensure the integrity and
timely delivery of sensitive shipments.
With the FedEx Surround® monitoring and intervention
suite, FedEx provides three key benefits to its customers:
1.
Flexibility and Control - Surround® dashboard provides near real-time global visibility
and predictive analytics using AI and SenseAware ID.
2.
Greater Value - Special handling code enhances operational capability, enabling
prioritized boarding and handling, cold chain support and in- and
out-of-network intervention.
3.
Peace of Mind - 24x7 expert support ensures proactive monitoring and
intervention with dedicated teams at hubs, ramps, and stations, including
customized reporting for customers.
“The Philippine market is becoming increasingly complex and
interconnected but we are dedicated to helping local businesses navigate these
challenges with our advanced logistics and digital solutions," said
Maribeth Espinosa, managing director of FedEx Philippines. “With the launch of
FedEx Surround®, we are providing Filipino businesses with greater visibility
and control over their shipments, ensuring faster and more reliable deliveries,
regardless of global supply chain challenges.”
The FedEx Surround® monitoring and intervention
solution utilizes advanced sensor technology including SenseAware ID with near
real-time data analytics to provide continuous monitoring and proactive
interventions for shipments worldwide. SenseAware ID uses a lightweight,
compact sensor that transmits precise package location data every two seconds
via Bluetooth Low Energy (BLE) to WiFi access points or established gateway
devices throughout the FedEx network. Packages equipped with the SenseAware ID
sensor are tracked hundreds of times versus dozens of times with traditional
package scanning protocols, which provides an unprecedented amount of real-time
data about the location of the shipment.
FedEx has a strong commitment to innovation
demonstrated by the strategic use of AI and machine learning technologies
within the FedEx Surround® system. These technologies predict potential
disruptions in the shipping process, allowing FedEx and its customers to
swiftly make informed decisions. Additionally, FedEx offers a comprehensive
suite of smart digital tools including FedEx Ship Manager™, FedEx Delivery Manager, and FedEx Import Tool
to make shipping simpler and more efficient for
customers.
For more information on FedEx Surround® monitoring
and intervention, and other innovations, please visit fedex.com.
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About Federal Express
Corporation
Federal Express Corporation is one the world’s largest express
transportation companies, providing fast and reliable delivery to more than 220
countries and territories. Federal Express Corporation uses a global
air-and-ground network to speed delivery of time-sensitive shipments by a
definite time and date.
NOTE TO EDITORS: FedEx Philippines press releases are available on
the World Wide Web at about.fedex.com/newsroom/asia-english.
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